clan Casino & Sportsbook Service Notice

We do not offer our services in jurisdictions where online wagering is prohibited. Users are solely responsible for verifying that access and use of clan comply with the laws of their own jurisdiction. If you access clan from a location where our service is restricted, you do so in violation of this notice and at your own risk.

We at clan operate only where local law permits. Our platform is not licensed for all countries, all regions, or all cities. Before opening an account or continuing to use clan, confirm that our service is legal and accessible where you are located. This legal notice explains the jurisdictional scope of clan and our liability limitations.

Read this notice carefully. By using clan, you acknowledge the restrictions, disclaimers, and user responsibilities outlined here.

Jurisdiction and service availability on clan

Our services on clan are available only in jurisdictions where online gaming and wagering are legally permitted. We do not operate in all countries, all regions, or all territories. We actively restrict access from jurisdictions where we know online wagering is prohibited. However, we cannot guarantee that all access will be blocked—if you are in a restricted jurisdiction and can access clan, that does not mean access is legal.

It is your sole responsibility to verify that your use of clan complies with local law before opening an account or depositing funds. We strongly recommend that you consult with a legal advisor in your jurisdiction if you are uncertain whether our services are permitted. If you are in Jakarta, Surabaya, Bandung, Medan, or any other region, you must independently confirm local gaming regulations.

We reserve the right to restrict or terminate service in any jurisdiction at any time without notice. If we detect that you are accessing clan from a prohibited jurisdiction, we may suspend your account, freeze your balance pending investigation, or permanently close your account. Suspension or closure may occur even if you were previously able to access our service.

Account eligibility and user responsibilities on clan

To open an account on clan, you must be of legal age in your jurisdiction. In many jurisdictions, this means 18 years or older; in others, it may be different. You are responsible for knowing and complying with the legal age requirement in your location. We do not verify age beyond what you enter during registration—false age information is your liability and may result in account closure and forfeiture of funds.

By opening an account on clan, you confirm that you have read and understand this legal notice, our Terms & Conditionsand our Privacy PolicyYou also confirm that your use of clan is legal in your jurisdiction and that you have the authority to enter into our terms. You agree to indemnify us (hold us harmless) from any claims, fines, or penalties arising from your illegal use of clan.

You are responsible for all activity on your clan account. If someone else accesses your account without authorization, you must report it to our Customer Support team immediately. We are not liable for unauthorized transactions on your account if you have been negligent with your password or account details.

Jurisdiction

Country, region, or locality where you are located; online gaming laws vary by jurisdiction.

Legal age

Minimum age required by law to use online gaming services; varies by location.

Account termination

Permanent closure of your clan account by us due to violation of these terms or restrictions.

Indemnify

Your obligation to protect us from legal claims or financial penalties related to your account use.

Liability limitations and disclaimers on clan

We at clan provide our platform on an "as-is" basis. We make no warranty that clan will be uninterrupted, error-free, or free from security vulnerabilities. While we undertake standard security practices, we do not guarantee protection against all cyberattacks, data breaches, or unauthorized access. Use of clan is at your own risk.

We are not liable for your failure to comply with local laws. If you are fined, prosecuted, or subject to civil liability because you used clan in a jurisdiction where it is prohibited, we are not responsible. You have sole responsibility for verifying legal compliance.

Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, or your bank for e-wallet transfers) are independent third parties. We are not liable for their errors, delays, or failures. If your deposit or withdrawal is lost due to a payment processor error, contact them directly—we can only provide transaction records.

Dispute resolution and legal jurisdiction

If you have a dispute with clan, contact our Customer Support team to attempt resolution. Disputes must be reported within 30 days of the incident. If support cannot resolve your claim, you may pursue arbitration or legal action according to the laws of the jurisdiction where clan operates—not according to your local law.

By using clan, you waive any right to pursue class-action claims or collective litigation against us. All disputes must be resolved individually through arbitration or direct negotiation. Arbitration typically occurs in English and according to international commercial arbitration standards.

These terms and all clan policies are governed by the laws of the jurisdiction where we operate. Any court jurisdiction or legal proceedings related to clan disputes must occur in that jurisdiction, not in your local courts.

Data, privacy, and cross-border transfers on clan

We collect and store your personal data (email, identity documents, payment details, account activity) on servers that may be located outside your jurisdiction. By using clan, you consent to cross-border data transfer and storage outside your country of residence. Your data may be transferred to and processed in Singapore, Malaysia, or other jurisdictions.

Our data handling practices are described in our Privacy PolicyWe comply with standard data-protection practices but may not comply with all data-protection laws in your jurisdiction. If your jurisdiction has strict data-protection requirements that conflict with our practices, you should not use clan.

During major holidays such as Idul Fitri, Idul Adha, or Imlek, our support response times may be longer due to reduced staffing. Data requests and deletion requests may be delayed. By using clan, you accept these potential delays.

Changes to this notice and contact information

We may update this legal notice at any time without notice to you. Your continued use of clan after an update constitutes acceptance of the new notice. Check this page regularly for the most current version.

For legal inquiries, questions about jurisdiction restrictions, or notices related to this legal notice, contact our support team through your clan account or via our Customer Support pageAll legal inquiries should include your account email and a clear description of your question or claim.

By using clan, you acknowledge that you have read, understood, and agree to be bound by this legal notice in its entirety. If you do not agree with any part of this notice, do not use clan.